Refund Policy
At ahrtrends.com, your satisfaction is our top priority. If you're not completely happy with your purchase, we’re here to help!
1. Eligibility for Refunds
We accept refund requests within 30 days from the date of purchase. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as w
en you received it.
2. How to Request a Refund
To initiate a refund, please contact our customer service team at [insert contact email/phone] with your order number and a brief explanation of why you are requesting the refund. We will guide you through the process and provide you with a return address, if applicable.
3. Non-Refundable Items
Certain items are non-refundable, including but not limited to:
- Perishable goods
- Custom or personalized items
- Gift cards
- Sale or clearance items
4. Refund Process
Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, we will initiate a refund to your original payment method. Please note that it may take 5-7 business days for the refund to appear on your account.
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount unless the return is due to our error (e.g., defective or incorrect item).
6. Exchanges
If you wish to exchange a product for a different size or model, please contact us within 30 days of purchase. We'll guide you on how to proceed with the exchange.